premium membership plan details
Take advantage of our Premium Membership Plan to ensure unlimited
support for your entire team during business hours.
covers
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Free Helpdesk Support on Software Use
Unlimited phone support & email support on usage of all Computer Dimensions software (POS register program, Total Inventory Solutions backend program, Reports, and all additional add-on modules) .
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Unlimited System Configurations
Customize the programs using the hundreds of existing built-in settings to have it fit your unique needs. All free of charge.
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Member-Only Website Access
Gain access to our Member-Exclusive Website, featuring a large collection of FAQs, program usage tutorials, informative program usage video clips, and much more.
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Hardware Diagnostics
Troubleshooting and diagnostics for hardware integrated with Computer Dimensions programs and purchased from and installed by Computer Dimensions.
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Warranty Handling
Warranty handling for hardware purchased from Computer Dimensions.
does not cover
- 3rd party software support (I.e., Outlook, QuickBooks, Microsoft Office, etc.
- Hardware Setup / Diagnostic
- Custom features and settings, new reports, additional fields, custom rules, etc.
- Add-On Modules
- Installation or setup of new hardware.
- Hardware repairs, part replacement or diagnosing other hardware failures not related to program integration. Like Printer Calibration etc.