Computer Dimensions

premium support plan details

Take advantage of our Premium Support Plan to ensure unlimited

support for your entire team during business hours.

covers

  • Quality Support

    Helpdesk phone support & email support for all CompuDime software (POS register program, Total Inventory Solutions backend program, Reports, and all additional add-on modules)

  • Unlimited System Configurations

    Configuring your system (POS, Total Inventory, Add on Modules) with existing program settings. The program has hundreds of built-in settings and options which customize the program to fit your unique needs.

  • Exclusive Online Member Access

    Login access to our large online collection of FAQs, program usage tutorials, informative program usage video clips, and much more as we build our automation capabilities to benefit our clients.

  • Hardware Diagnostics

    Troubleshooting and diagnostics for hardware integrated with CompuDime programs and purchased from or installed by Computer Dimensions.

  • Warranty Handling

    Warranty handling for hardware purchased from Computer Dimensions for hardware sent into our office.

does not cover

  • 3rd party software support (I.e., Outlook, QuickBooks, Microsoft Office, etc.
  • Adding new custom features and settings such as new reports, additional fields, custom rules, etc.
  • Installation or setup of new hardware.
  • Hardware repairs, part replacement or diagnosing other hardware failures not related to program integration.

Early Bird Promotion

Sign up for the Premium Support Plan by September 15th and we'll
update your POS program to the latest version. That's an $1,800.00 value!