If transaction was done on the current Log:
On the Register screen hit Alt-I → Navigate to correct Ticket and hit Enter → Hit “B” for Back-to-Sale to reactivate Ticket → Hit ”Y” for Payments → Delete Payment → Delete items in the transaction.
The Transaction won’t be able to stay blank so you’ll need to place .01 on the transaction → change to Cash Account through U → enter Cash payment
For security purposes, a transaction from a previous Log cannot be edited. To cancel it out, you’ll need to process a Return.