Support Form

    Contact Info



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    --level 1

    Request Type

    Register Hardware SupportOffice Hardware SupportSoftware IssuesSoftware SettingsProgram HelpProgram InstallationBug ReportFeature RequestHardware OrderOther

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    Which hardware are you having trouble with? *
    ComputerScreenScanner/ScaleReceipt PrinterLabel PrinterDelivery Label PrinterCredit Card MachineCash DrawerHandheld ScannerCoin MachineOther

    --level 3

    --level 2

    Which hardware are you having trouble with? *
    ComputerScreenLabel PrinterOffice PrinterHandheld ScannerOther

    --level 3

    --level 2

    Which program are you having an issue with? *
    POSTotal InventoryPackaging ProgramDelivery ControlHandheld Scanner ProgramsOther

    --level 3

    --level 2

    What setting do you want to change? *


    --level 2

    Which program do you need help with program usage? *
    POSTotal InventoryPackaging ProgramDelivery ControlHandheld Scanner ProgramsOther

    --level 3

    What are you trying to accomplish? *


    --level 2

    Which program do you need Installed? *
    POSTotal InventoryPackaging ProgramDelivery ControlHandheld Scanner ProgramsOther

    --level 3

    Do you need any hardware installed and setup? *
    YesNo

    --level 4

    Which hardware should we install? *
    Scanner/ScaleReceipt PrinterLabel PrinterDelivery Label PrinterCredit Card MachineCash DrawerHandheld Scanner

    --level 5

    What Model Scanner/Scale do you have? *


    --level 5

    What Model receipt printer do you have? *


    --level 5

    What Model label printer do you have? *


    --level 5

    What Model delivery printer model do you have? *


    --level 5

    What Model credit card device do you have? *


    --level 2

    Please describe the bug and the steps we can take to replicate it.


    --level 2

    Please describe the feature you would like to get a quote for.


    --level 2

    What hardware would you like to order?


    --level 2

    What do you need assistance with?